Ranking system issue
"I" today have noticed we had an issue with our ranking database where half of the user records have been damaged somehow and disappeared.
I want everyone to know, I did take a backup of this file 8 days ago and have recovered *hopefully all* of your ranks. If for some reason you have lost your rank or a recent promotion(or know someone that has, even after seeing this post!), please do not hesitate to report it to a staff member directly or through this topic or through the Helpdesk. (please do not report on steam!)
To clear everything up, if you mysteriously changed to Guest recently with no knowledge as to why, it was most likely a database error and if this error still persists after seeing this post, let us know, we'll check the logs to confirm you had the rank, and we'll give it back. No worries